24th May 2018
When we use your personal data we are regulated under the General Data Protection Regulation (“GDPR”) and we are responsible as ‘controller’ of that personal data for the purposes of the GDPR.
HOW WE COLLECT YOUR PERSONAL INFORMATION
The circumstances in which we may collect personal data about you include:
When you correspond with us by post, telephone or email;
When you submit an enquiry on our website;
When you request services from us;
When you subscribe to marketing materials; or
When you apply for a job with Anabas.
OTHER INFORMATION WE COLLECT
In operating our website, we may collect and process details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
PERSONAL INFORMATION WE RECEIVE FROM PUBLICLY AVAILABLE SOURCES
We may acquire Data from public sources such as Companies House, search engines or third party websites.
MARKETING AND BUSINESS COMMUNICATIONS
We may use your personal data to send you news updates (by email, telephone or post) and information about our services that might be of interest to you. We use your contact details for our own internal purposes only.
We have a legitimate interest in processing your personal data for marketing and business communications. This means we do not usually need your consent to send you such material. However, where consent is needed, we will ask for this separately.
YOUR RIGHT TO ‘OPT OUT’
You have the right to opt out of receiving marketing and business communications at any time, or to update your marketing preferences by using the ‘unsubscribe’ link in emails.
USE OF YOUR INFORMATION
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
To provide you with information requested from us, relating to our products or services;
To provide information on other products which we feel may be of interest to you;
To meet our contractual commitments to you;
To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service; and
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
EXTERNAL THIRD PARTIES
Cloud storage providers
We use cloud computing platforms that securely store all of our data, including customer details.
Email service providers
In order to send you marketing emails, we share your details with our email service providers.
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses “cookies” to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access certain parts of our website.
Contained within our website is tracking code from Lead Forensics. Lead Forensics tracks activity on our website and provides us with information on the IP address of the requesting computer (this data is not anonymised), the date and duration of the user’s visit, and the web pages which the user visits. The Lead Forensics tool complies with GDPR as it is only providing information that’s readily available in the public domain. Lead Forensics does not, and cannot, provide information on the individual who has visited the website. It provides information on the company only. More information can be found at www.leadforensics.com.
THIRD PARTY LINKS
You may find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies.
CHANGES TO YOUR PERSONAL INFORMATION
It is important that the personal information we hold about you is accurate and up to date. Please keep us informed if any of your personal information changes.
HOW LONG WE HOLD YOUR PERSONAL INFORMATION
We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it for, including for the purpose of any legal, accounting or reporting requirements.
MAKING A COMPLAINT
GDPR gives you the right to make a complaint to the Information Commissioner who may be contacted at https://ico.org.uk/concerns or by telephone on: 0303 123 1113.
If you have any questions about this privacy notice or the information we hold about you, please write to us at the address below:
FAO Data Protection Officer
2 Pioneer Court
We do update this Policy from time to time so please do review this Policy regularly.
For general enquiries, please contact our Business Support Centre on 0844 576 3737.
If you are interested in any of our services, please complete the below enquiry form and we’ll get back to you as soon as possible.
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