Operating as an independent service or part of integrated solution our philosophy for mailroom services is to deliver a cost effective solution that consistently delivers excellent standards.  Anabas tailors its mailroom systems and processes to match client specifications ensuring a comprehensive, managed service from mail receipt and distribution to collection and posting.

Our robust systems are designed to optimise your mailroom’s operation and keep this vital communications channel running smoothly whether dealing with high, low or variable volumes.

Performance management is key to the successful operation of a mailroom. Key areas include; the tracking of volume data, financial information and time tracking from the time an item enters the building to it reaching the recipient.  Anabas ensures all this information is recorded, monitored and evaluated to provide a basis for continual improvement.

Mailroom operatives

Constructing a mailroom solution starts with developing the optimal resource level and structure to support the mailroom activities at the busiest periods of the day.  Whether utilising existing operatives or recruiting Anabas ensures its people receive extensive support, training and supervision.  We develop full training plans and include elements of multi-skilling to increase productivity and flexibility and provide career development opportunities.

Reception

A key part of any external interaction with your organisation, reception services can be one of the first places to make an impression.  Anabas can provide a range of services designed to help meet any ad-hoc or specific requirements our clients may have from a full time presence and switchboard operation to scheduling lunch break and evening cover.  Through training, support and development Anabas enables this service to enhance your customers and people’s experience, ensuring it reflects well on your brand image and organisation.

Mailroom services we provide include mailroom management, mailroom operatives, mailroom equipment, confidential mail and security screened mail. Associated services we provide include: archiving, reception and switchboard, porterage and couriers.