Our FM Helpdesk is integral to all our services. We know how important it is for your business to always have someone on the end of the line. The more proactive we are, the less your people need to worry about the services. That said, there will always be a reactive element, allowing your team to get in contact at any time and by almost any means.
Our FM helpdesk team is highly trained to deliver an expert level of service. Whether it’s our team based within our head office, or at some of our client’s larger sites, our telephony team is second to none and fully aligned to your business, no matter what the issue. Combined with the latest in facilities management and specialist software, our helpdesk system intelligently manages and co-ordinates our services right across your workspace.
Whatever your preference for location, we can provide a permanently manned FM helpdesk, operating 24/7, 365 days a year, tailored to your workplace. We can also provide a full switchboard and telephony service, which delivers a premium service and which reflects your brand.
As a busy helpdesk team, we’re never short of conversation and always take a proactive approach in everything we do.
With a focus on corporate offices, we work with clients who need a high quality facilities
management service for their premium office space. Working across a variety of sectors
where the workspace really matters, gives us a unique insight into the individual needs of
clients working within these specific sectors.
“We needed a professional FM supplier to provide the appropriate level and responsiveness of service and Anabas fill that space in the market. They have an approach and ethos to the service that matches the needs of Tribal and work flexibly, in partnership, to deliver the appropriate professional service. The Anabas engineers who carry out planned and reactive maintenance at our offices are excellent and receive high praise from all of our Office Managers.”
Zoë Clarke Property & Contracts Manager, TribalVIEW MORE
“I just wanted to acknowledge what a fantastic first week we have had in Abbvie House and to thank you for your contribution.
I think the smooth running of the building this week is credit to the team you have created and leadership. Nothing has been too much trouble for any of the team.”
Richard Pavitt IT Director, AbbVieVIEW MORE
“‘Mitchells & Butlers has just completed its first year of a three year engagement of Anabas to provide facilities management services at its two corporate office locations in Birmingham and London. We have been absolutely delighted with the quality of work, responsiveness and engagement of Anabas in providing a really great service.’”
Greg McMahon Company Secretary and General Counsel Mitchells & Butlers plcVIEW MORE
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