Mailroom
Our philosophy for post room services is to deliver the most effective solution at a cost effective price while maintaining excellent standards. We achieve this through:
- Devising the optimal staffing structure to support the post room activities at the busiest periods of the day
- Managing and motivating our people
- Developing a full training plan to ensure that staff receive the correct training. We include elements of multi-skilling to increase productivity and provide career development opportunities
- Ensuring our clients get the best possible rates from suppliers such as couriers, bulk-mailers and stationery providers
- Our innovations and value management process encourages efficient use of resources and savings are passed back to clients
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The main areas of duty are:
Post room – the management of inbound and outbound internal and external mail letters and parcels
Porterage – ‘lift and shift’ of heavy and bulky items within the buildings.
Couriers – booking and handling mail using express courier firms |
Generally, post room staff will:
- Follow the set delivery/collection schedules
- Order and organise consumables - envelopes, internal mail envelopes, franking labels, franking ink, parcel tape, bubble wrap, brown paper and stationery.
- Dispatch by external mail all external mail from final collection points and all mail received directly to the post room
- Oversee collection by external mail
- Dispatch outgoing parcels and deliver incoming goods
- Dispatch outgoing, and deliver incoming, courier items
- Monitor mail charges of all out going post
- Maintain accurate records for client and in-house charging
- Open mail to facilitate mail-orientated departments
- Collect items left at reception overnight
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