Current Opportunities

CHECK OUT OUR CURRENT OPPORTUNITIES
ACROSS THE BUSINESS

We have a number of current opportunities in the business. If you see something you are interested in you can find out more about each role and apply. Alternatively if you can’t find the role you’re looking for you can apply speculatively by submitting your CV and cover letter and tell us what types of role you’re interested in. We’ll let you know as soon as we have a match against your profile and any new roles.


Telephone: 0844 576 3737 Email: solutions@anabas.co.uk

Current Opportunities

Apply Speculatively
Title 0.78 – Corperate Concierge – Front of House Duties
Location London
Job Information

We are now looking for a high calibre individual to join us and support one of our exclusive clients in Central London. The role will provide concierge, front of house and facilities services to our client.

The role will be pinnacle to providing a 5* customer experience and so a professional approach is critical. Therefore, the successful candidate should excel in their experience within corporate office environments and be comfortable in dealing with stakeholders at all levels of an organisation.

Main Duties:

  • Ensure 5-Star Front of House Service is always delivered liaising with the Ground Floor Reception to provide a Seamless Guest Experience.
  • Provide Concierge Desk Services on the 7th Floor Visitor Floor from 8:30am to 17:30 to include Meet and Greet Client Hosts, Reception and Helpdesk Functions.
  • To notify hosts that their Visitors have arrived and take full responsibility until they are met by their hosts.
  • Provide internal Customer Support Desk Services on the 1st Floor Staff Agile Working Space at specified times during the day.
  • Ensure that meeting rooms are fit for purpose with all hospitality requirements organised & delivered on time.
  • Conduct proactive daily floor walks & audits to ensure Compliance, for Facilities Service fulfilling Anabas Service Level Agreements.
  • Perform daily audits of the cleaning standards ensuring the quality of service mirrors the 5-Star experience we have promised to deliver to the client.

Hours – Monday to Friday – 40 hours per week – 8.30am and 5.30p

If you are interested, please apply with a covering letter accompanying your CV giving reasons why you may fit the role.

 

Apply Now


Title 0.75 – Helpdesk Coordinator
Salary Commensurate with experience
Location Darlington
Job Information

We are looking to appoint a Helpdesk Coordinator to provide a friendly and proactive service to our customers at our Business Support Centre based in Darlington.

As Helpdesk Coordinator you will provide a friendly and proactive service to our customers to ensure queries are logged with detailed notes which outline the issue. Your main responsibility will be making sure all sub-contractor PPM and Reactive tasks are planned in and carried out on time. You will also be expected to support and provide assistance/ cover on other contracts.

Key Responsibilities:

  • Log and maintain all reactive and planned maintenance tasks from start to completion
  • Liaising with sub-contractors and suppliers
  • Ensuring that sub-contractors are booked onto relevant sites.
  • Use of CAFM and QFM system – full training will be provided
  • Raising PO for suppliers (on Sage 200)
  • Deal with requests in conjunction with other members of Operations teams
  • Produce quotations for remedial and reactive works
  • Deal with requests in conjunction with other members of Operations teams.
  • Provision of admin support to the Operations Teams
  • Coordinate messages, appointments, and information to relevant stakeholders
  • Any other duties as assigned by your line manager or the organisation

Job Type: Fixed Term/ 6 month contract

Hours: 40 hours per week, shifts between the hours of 07.30am to 5.30pm

Apply Now


Title 0.87 – Operational Support Manager
Categories Operations
Salary Commensurate with experience
Location London with Nationwide travel
Job Information

We are looking to appoint two Operational Support Managers based in London with Nationwide travel.

Key responsibilities include

  • Take ownership and responsibility in providing support and resolution for Anabas teams on client sites ensuring a 5 star service is experienced by all
  • Provide contracts with a high level of accurate and timely administrative support including purchase order raising and goods receipting, monthly billing reconciliation for variable works and CAFM related updates.
  • Ensure all H&S processes and records are kept up to date
  • Create and maintain very good relationships with the client and key personnel at the Anabas Business Support Unit
  • Take responsibility for site budgets and monthly reporting to the Client
  • Provide line management support including recruitment, performance management and training and development to build effective operational teams on each contract.
  • Assist with “hands on” duties in peak times or where a shortage of staff is likely to cause service disruption.
  • Ensure the Time Management System (TMS) is up to date and accurate each day Keep accurate records of staff absences and alert the Account Manager or other people responsible for staff should there be any potential shortfalls

Key accountabilities include

  • Provide support to the Account Manager to ensure the services are performing to the levels and standards required of each contract.
  • To prepare estimates and quotations with appropriate back up documentation in accordance with company procedures.
  • To manage and monitor direct and sub-contract labour to ensure the expected standards of Anabas are maintained.
  • Identify areas of improvement in delivery of the services and processes and implement change as required and ensure Customer Service is at the heart of the way the FM services are delivered.
  • Ensure Operational statutory compliance and completion of PPM works on their managed site.
  • Maintain regular high level contact with customers to ensure continued satisfaction, identifying potential problems early, giving the necessary management direction and support to put them back on track.
  • Manage the staff as required and ensure the on-site team has the correct skill set to perform their role.
  • Understand the financial model for the contract and provide opportunities for increased revenue.
  • Ensure any administrative problems or issues are highlighted to the Account Manager as soon as possible, ideally with a solution for resolution.
  • Collate information and create a monthly reports for clients as directed by the Account Manager.
  • In the absence of the Account Manager, become the client focus point for operational issues.
  • Manage the additional chargeable work, supporting the Account Manager on larger projects.

Benefits

40 hours per week, Mon – Fri (flexibility is critical dependent on business and client needs).

In return, we offer a competitive salary plus 25 days holiday (plus bank holidays), pension and other benefits associated with a progressive company

Apply Now


Title 0.86 – Air Conditioning Engineer
Categories Engineering (mobile)
Location South
Job Information

We are currently looking for an Air Conditioning Engineer to manage and undertake all air conditioning maintenance duties including PPM and reactive works at designated client sites.

The role is predominantly mobile however there will be a requirement to cover absences at other client sites according to business requirements.

Key Responsibilities:

  • To undertake PPM works in line with SFG 20 and other industry guidelines as delegated by the Helpdesk or line manager/Site supervisor
  • To respond to Reactive work requests promptly in line with agreed KPI response times.
  • To undertake statutory testing duties as delegated and complete all works as per relevant industry guidelines.
  • To report all job closures in real time and provide well written factual and professional reports to the customer
  • To risk assess all works and complete all tasks safely and professionally at all times and encourage others to work safely and responsibly
  • To adhere to all Anabas policies and procedures as published and keep up to date with any amendments in such policies
  • The job may require the post holder to work reasonable overtime on request, some of which may be at short notice due to the nature of our work.
  • The post holder is expected to undertake all works they are deemed reasonably capable of and any additional works they receive training for. The nature of the work requires life-long learning and development.
  • Look for ways to continually enhance the operation of the site.
  • Ensure plant areas Anabas are responsible for are always clean and tidy.
  • Complete all electronic and paper records such that an accurate Site Log Book record of all works remains on site for the Client’s information and approval.
  • Be able to undertake any diagnostic analysis that the whole system may require.
  • Undertake a visual condition inspection of all installed equipment and submit a written report of any items that appear to jeopardise any aspects of reliability.
  • Enter into dialogue with the Client’s representative to ensure there are no outstanding issues and also to ensure the overall quality of service delivery.
  • Carry out general maintenance and good housekeeping practices and plant room cleaning to ensure that the life expectancy of all installed equipment is maximised.
  • Participate in Health & Safety Codes of Safe Working and other Environmental issues to ensure total compliance with Anabas Health, Safety and Environmental Policy. Report any omissions or risks that might compromise a Safe Working Environment.
  • If appropriate report on the performance of any sub-contracted works.
  • Attend to all reasonable emergency call-out requests as speedily as possible and maintain good communications with the Client with the progress of all outstanding works.
  • Make recommendations to the Engineering Manager on matters concerning continuous improvement and “adding value” that may improve the productivity, costs, quality of service delivery etc. of all work for which the Company has a responsibility.
  • Complete all Anabas maintenance tasks as generated by Anabas Helpdesk

Job Type: Full Time Permanent

Hours: Monday to Friday – 40 hours per week – flexibility required

 

 

Apply Now


Title 0.84 – Facilities Coordinator
Categories Operations
Salary Commensurate with experience
Location London
Job Information

We are looking to appoint a Facilities Coordinator to one of our prestigious clients based in Central London. The role is to co-ordinate the service operations provided to the client’s office premises and ensuring excellent service delivery across all areas.

Main duties

  • Total responsibility for the service delivery of facilities management on site of residence, with travel to other sites within the portfolio/company if required.
  • To manage audits / inspections and follow up action on site using methods agreed.
  • Ensure all aspects of Performance Targets are met and all works are carried out effectively, efficiently and in a safe manner.
  • Monitor and coordinate all Supplier and Subcontractor activity including performance monitoring as directed.
  • Take responsibility for local client assigned budgets and financial reporting to the client.
  • Provide the contract with a high level of accurate and timely administrative support including purchase order raising and goods receipting, monthly billing reconciliation for variable works and CAFM related updates.
  • Ensure all H&S processes and records are kept up to date.
  • Create and maintain very good relationships with the client and key personnel at the Anabas Business Support Unit.
  • Assist with operational duties in peak times or where a shortage of staff is likely to cause service disruption.

Required skills and experience

  •  Experience in a similar role.
  • Previous customer facing positions.
  • Exceptional communication skills.
  • Experience in MS Office.

Contract type – Permanent

Working Pattern – 40 hours per week (Mon – Fri)

Benefits – In return, we offer 25 days holiday (plus bank holidays), pension and other benefits associated with a progressive company.

Apply Now


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OUR SECTORS

With a focus on corporate offices, we work with clients who need a high quality facilities
management service for their premium office space. Working across a variety of sectors
where the workspace really matters, gives us a unique insight into the individual needs of
clients working within these specific sectors.

WHAT DO OUR
CLIENTS SAY?

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FACILITIES MANAGEMENT PROVISION

Telephone: 0844 576 3737 Email: solutions@anabas.co.uk

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